Terms of Service

1. Overview

By creating an account, uploading a document, sending an envelope, or signing through SignuDoc, you agree to these Terms. If you use SignuDoc on behalf of a company or other organization, you represent that you are authorized to bind that organization to these Terms.

SignuDoc provides software for preparing, sending, signing, and storing electronic records. SignuDoc is not a law firm, is not your lawyer, does not give legal advice, and does not determine whether a particular document is legally suitable for electronic signing in any jurisdiction.

SignuDoc is currently offered for use by U.S.-based businesses and organizations.

2. Eligibility and authority

You may use SignuDoc only if you can form a binding contract under applicable law and only for lawful business or organizational purposes. You are responsible for making sure that each sender, signer, and recipient has authority to act for the party they represent.

You are also responsible for determining whether your transaction requires witnesses, notarization, paper delivery, special retention rules, or a signature form that SignuDoc does not provide.

3. Permitted use and excluded documents

SignuDoc is intended for ordinary business agreements and comparable commercial records, such as NDAs, statements of work, vendor agreements, service agreements, procurement approvals, and similar business documents.

You must not use SignuDoc for documents or notices that are excluded from SignuDoc's permitted scope, including:

• wills, codicils, and testamentary trusts;
• adoption, divorce, or other matters of family law;
• court orders, court notices, pleadings, or other official court documents;
• notices of utility cancellation or termination, including water, heat, or power;
• notices of default, acceleration, repossession, foreclosure, eviction, or the right to cure involving a primary residence;
• cancellation or termination of health insurance benefits or life insurance benefits;
• product recall notices or notices of material product failure that risk endangering health or safety;
• documents required to accompany the transportation or handling of hazardous materials, pesticides, or other toxic or dangerous materials; and
• legally required consumer disclosures or other workflows that require a separate E-SIGN consumer-consent process before the record may be delivered electronically.

If a document falls into a regulated, safety-sensitive, consumer disclosure, estate-planning, court, or family-law category, do not use SignuDoc for that workflow. By sending an envelope, you confirm that the document is an ordinary business agreement within SignuDoc's permitted use.

4. Sender responsibilities

Senders are responsible for the content they upload, the routing order they configure, the fields they place, the recipients they invite, and the legal sufficiency of the resulting process. You must have the rights and permissions needed to upload the document and request signatures from each recipient.

You are responsible for maintaining accurate signer contact information, avoiding misleading or deceptive envelopes, and making sure that any required notices, disclosures, or offline procedures are handled outside SignuDoc when needed.

5. Electronic signatures and records

For documents within SignuDoc's permitted scope, SignuDoc is designed to support standard electronic signatures and records used in the United States under laws such as the Electronic Signatures in Global and National Commerce Act (E-SIGN) and state electronic transactions laws such as UETA, where applicable.

SignuDoc does not provide qualified electronic signatures under eIDAS and does not promise that a SignuDoc workflow will satisfy any country-specific trust-service, certificate, identity-proofing, or notarization regime outside the ordinary U.S. electronic-signature context.

6. Account security and acceptable use

You are responsible for safeguarding your credentials, restricting access to your account, and promptly notifying SignuDoc if you suspect unauthorized use. You may not use SignuDoc to break the law, infringe rights, transmit malware, harass recipients, scrape data, interfere with service operation, or attempt to bypass access controls or rate limits.

You may not use SignuDoc to impersonate another person, to collect signatures through deception, or to send spam or bulk messages that do not relate to an actual signing workflow.

7. Service changes, availability, and records

SignuDoc may change, improve, suspend, or discontinue features at any time. We may introduce limits on document size, signer count, storage, or retention as the service evolves. We may also remove content or suspend accounts that appear to violate these Terms or create legal, operational, or security risk.

You should download and retain your own copies of important completed documents. SignuDoc's hosted document storage is a convenience feature and is subject to the retention and deletion practices described in the Privacy Policy.

8. Intellectual property and your content

As between you and SignuDoc, you retain ownership of the documents and data you upload, subject to the rights needed for SignuDoc and its service providers to host, process, transmit, display, secure, and store that content to operate the service.

SignuDoc and its branding, software, interface, and related materials are protected by applicable intellectual-property laws. Except as expressly allowed by law, you may not copy, resell, reverse engineer, or create derivative works from the service.

9. Suspension, termination, and account closure

You may stop using the service at any time. SignuDoc may suspend or terminate access if we reasonably believe that you violated these Terms, used the service outside its permitted scope, or created security, fraud, or legal risk.

Account-closure requests may be submitted through the settings page or by contacting support@signudoc.app. Before closing your account, download any documents you want to keep. After closure, SignuDoc may provide a limited export window and then delete stored document files and related envelope records, except limited information kept for security, fraud prevention, legal compliance, or dispute resolution.

10. Disclaimers

SignuDoc is provided on an "as is" and "as available" basis to the maximum extent permitted by law. SignuDoc disclaims all warranties, whether express, implied, statutory, or otherwise, including implied warranties of merchantability, fitness for a particular purpose, title, noninfringement, accuracy, uninterrupted availability, and legal sufficiency for any specific transaction.

SignuDoc does not warrant that a particular workflow will be valid in court, accepted by a regulator, or appropriate for a regulated or excluded document type. You should obtain legal advice for questions about document enforceability, retention, consumer disclosures, notarization, or jurisdiction-specific requirements.

11. Limitation of liability

To the maximum extent permitted by law, SignuDoc and its affiliates, service providers, licensors, and personnel will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, goodwill, data, or use, arising out of or relating to the service or these Terms.

To the maximum extent permitted by law, the aggregate liability of SignuDoc for all claims arising out of or relating to the service or these Terms will not exceed the greater of the amount you paid SignuDoc for the service during the 12 months before the event giving rise to the claim or one hundred U.S. dollars (US$100).

12. Indemnification

You will defend, indemnify, and hold harmless SignuDoc and its affiliates, service providers, licensors, and personnel from and against claims, losses, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to your documents, your use of the service, your breach of these Terms, or your violation of law or the rights of another person.

13. Governing law and changes

Except where applicable law requires otherwise, these Terms are governed by applicable U.S. federal law and the law of the state in which the SignuDoc operator is organized, without regard to conflict-of-law rules. You and SignuDoc agree to the exclusive venue of the state or federal courts serving that location for disputes that may be brought in court.

SignuDoc may update these Terms from time to time by posting a revised version on this page. The updated Terms will apply when posted unless a later effective date is stated.

14. Contact

Questions about these Terms may be sent to support@signudoc.app or through the Contact page.